Can I return my Tiffany Gift Card?

Online Return Policy

Your gift card cannot be returned, exchanged, or refunded. It cannot be exchanged or redeemed for cash. However, you can return a purchase made with a Tiffany Gift Card.

• Returns may be made within 30 days from the date of delivery.​
• We are pleased to offer a complimentary returns and exchange service.​
• To return your order, simply visit Returns to print out a shipping label and then arrange for a collection or alternatively drop off your package at the nearest UPS location.​
• Merchandise purchased online, will be available for refund or exchange providing it is returned in the same saleable condition as when purchased, and accompanied by the original sales receipt. ​
• Fragrance must be returned in its original packaging (including seal sticker) and in saleable condition.
• Refunds will be issued to the original form of tender and will be processed within 10 working days of the return, meaning a refund on the Gift Card, and, in the case your purchase exceeded the balance of the Tiffany & Co. Gift Card, a refund on the credit card used as a second method of payment.

Kindly note:

• Tiffany & Co. does not accept exchanges or refunds on personalised items.
• “Online Exclusive” items cannot be returned to stores.
•  We do not offer Scheduled Concierge Delivery for exchange orders.​

In-Store Return Policy

Alternatively, merchandise, except for “Online Only” items, will be accepted at the following Tiffany & Co. store locations in London:

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• Old Bond Street​
• Covent Garden​
• Royal Exchange​
• Sloane Street ​
• Westfield London​

Our advisors will explain the available return options and accordingly provide a credit merchandise note or a refund on the Gift Card.